Confidence in West Mercia Police on the rise in Herefordshire

Confidence in West Mercia Police has risen by 5% in Herefordshire, according to the latest results from Police and Crime Commissioner John Campion’s perception survey. 

Covering the period from April to June 2026, levels of confidence have hit 84% – the highest across West Mercia. Residents described their experiences in different ways. One said: “The police are there when we need them.” Another commented: “I respect the police for what they do to keep people safe.” A third added: “I see the police most days patrolling the town.” 

There has also been a small increase in the number of people who feel the police are doing a good or excellent job, rising from 58% to 61%. 

Perceptions of local safety remain strong. 85% of residents feel crime and anti‑social behaviour are not problems in their area, up 1% from last year.

Respondents said:

“I feel very safe.”

“It’s a nice community and I feel fine.”

“I walk around the area at all times of day and feel fine.”

Other findings include: 

• 18% of residents see a police officer or PCSO at least once a week – no change from previous year.
• 57% of respondents feel well informed about the work West Mercia Police is doing in their area.

 PCC John Campion said: “Confidence in policing is built on everyday experiences – whether people feel safe, whether they see officers in their community, and whether they believe the police will be there when they need them.

 “It’s encouraging to see confidence rising in Herefordshire, and I want to thank local officers and staff for the work they do, often unseen, to keep communities safe.

 “But the findings also show where more focus is needed, particularly around visibility. I will continue to challenge and support the Chief Constable to ensure policing remains accessible, responsive and rooted in the needs of local people.”